代金返却方針

Change of mind returns & exchanges
We are happy to accept any "change of mind" returns & exchanges.
A return & refund request must be sent to our email within 14 days of delivery.
▪ Items must be returned to us in the original packaging, unused, undamaged, unaltered and in resellable condition.
▪ Return shipping fees are at customers' expense.
▪ You must arrange your own shipping method.
▪ We recommend using a registered/trackable plan as we are not responsible for lost packages.


You have received wrong products
In this case, please notify us via email at hello@athis-seoul.com
▪ We will arrange return shipping once we approve of the conditions.


Unfortunately, we do NOT accept returns/refunds for:
Items that have been used or altered.
Sale items


Promotions / Freeshipping discounts may be affected due to returns
If a minimum required amount for a promotion or a free shipping deal is not satisfied after a refund has been processed, the discounted gap charge will be deducted from the refund amount.
Subtotal of the remaining items must still meet the minimum order requirement in order to keep the promo / free shipping discounts.
All coupon or discount codes can only be redeemed once and cannot be transferred to any exchanges or used on a subsequent order.


For all return, refund, exchange enquiries, please email us at hello@athis-seoul.com